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Your professional cleaning service in Thame and Henley

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  • Friendly & efficient teams
  • UK's most recognised name with over 35 years' experience
  • All cleans tailored to your needs & schedule

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Call Us 01844 213130

3 simple steps to a cleaner home

  • 1. Get in touch today

    Complete this short form telling us about your cleaning needs

  • 2. Arrange a preferred time

    For us to visit and create a cleaning service tailored to your specific needs

  • 3. Enjoy a clean home

    Our friendly and thorough team of maids leave your home spotless

Our home cleaning service covers as standard

  • kitchen clean


  • Bathrooms

  • Vacuuming

  • Dusting

  • Polishing

Your local cleaning expert

Janine Symondson

Get in touch direct

01844 213130

Mon - Fri: 8.30am – 5.00pm

We all aspire to being known for our high standards and professionalism – and those qualities are to be cherished even more in the cleaning business.

These were certainly the two key things that Janine Symondson was on the lookout for when searching out a partner for her business venture.

She found those in spades in MOLLY MAID in 2012 and, with their support, she has applied and developed her skills and experience to embark on a rewarding new career.

Janine has recruited and trained a highly motivated and supportive team which shares her goal of creating and delivering an increasingly profitable business.

“We all take great pride in the service we provide, enjoy making a difference to the lives of our customers and have great fun together,” she said.

The pride, fun and dedication of staff shines through in a personal service that is cherished by customers.

Elderly customers, in particular, appreciate the individual approach.

Janine said: “We have a very proud gentleman in his late eighties who waits by the window on his cleaning day for our maids to arrive.

“As part of his regular clean we change his bed linen, but we are not allowed in his kitchen as he has informed us that this is his responsibility!

“It was his daughter in Devon who contacted us initially about cleaning for her father, so her number is also recorded in case of any emergencies.

“One Friday, when the maids arrived, our customer collapsed in front of them as he opened the door.

“They acted quickly, called for an ambulance, informed me and I then contacted his daughter.

“We consider all our customers to be special and I can genuinely say that we always try to provide a service that goes the extra mile.”

That sense of working with the customer is at the heart of Janine’s outlook.

It was reflected in a testimonial from Mr and Mrs C, of Long Crendon, who wrote:

“We wanted to take this opportunity to say thank you very much for the service your staff have given us since our initial clean back in September.

“Not only the standard of work but the sense of co-operation that goes with it.”

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What do our customers say about us?

Just wanted to thank you for end of tenancy clean. We were delighted with the ladies that you sent-very professional and polite, also impressed with the standard of clean. We will most certainly recommend you.

Mrs C

Just wanted to thank you for end of tenancy clean. We were delighted with the ladies that you sent-very professional and polite, also impressed with the standard of clean. We will most certainly recommend you.

Mr and Mrs C

Please pass on my thanks to the team who spring cleaned our house this week. They did an excellent job. It was lovely to come home from work to such a spotless house. The team even cleaned items that I didn’t expect such as the inside of the microwave which was a nice surprise.

Mrs H

Every Monday I come home to a house that is gloriously clean and tidy. I just don’t know how the Molly Maids get the house to look like it does — I certainly have never managed it. It’s depressing and embarrassing to not be able to keep on top of housework: Molly Maids have been not only brilliant at cleaning, but kind and discreet enough to not make me feel any worse about my own failings. It’s no exaggeration to say that Molly Maids changed my life, and I would rather skip a week’s dinners than be without them.

Mrs B

Many thanks for arranging our clean yesterday. Anne and the girls were fantastic and we are very happy with the results.

Mrs W

Good standard of cleaning especially as have 3 dogs and 2 cats so pet hair everywhere! The ladies are friendly and easy to have around the house. The service is great – I am phoned if they are running late and if I need to alter the clean you have been very flexible and helpful.

Mrs M

I do not usually see the staff but those I have met have been friendly and courteous. When I did raise some concerns they were dealt with swiftly and effectively. I am happy for MOLLY MAID to come and clean my house whilst I am at work. I am confident that they will turn up as booked and provide a good service.

Mrs R

The job is done efficiently and to a high standard. The girls are very friendly and yet purposeful.  Nice to have in our home! Janine is open and helpful and appreciative of feedback even if it wasn’t a pat on the back. Thing are remedied immediately. It is easy to get hold of Janine. She is always willing to listen and to accommodate schedule changes.

Mrs B

I have always been very impressed with the standard of cleaning, the maids are very thorough. The girls are always friendly and cheerful and  I have never had any cause to complain.

Mrs H

Cleaning is first class. The girls do a great job and I mean it. Your staff are great and very friendly. No complaints or concerns. The service is great.

Mr B

The girls did a fantastic job and are really friendly too, well worth the money

Mrs S

I just have to write to let you know that you are running a service which is second to none.  I recently contacted your company and told the story of my sister, living in Thame, who had  been caring 24/7 for her husband who has terminal cancer, and I wanted to surprise her with a complete clean of her home while she took a week’s respite down here in Cornwall.  You and your team were absolutely wonderful. Not only did Molly Maid do a deep clean of her home but also arranged for the curtains and suite covers to be dry-cleaned. When finished the whole place was gleaming. The icing on the cake was the fresh flowers you placed in a vase on the dining table.  My sister was utterly delighted when she got home to find that everything had been done for her and none of us can ever thank you and your team enough for going that extra mile.  If ever you need a reference to show to prospective clients please do not hesitate to give them my contact details so that I can sing your praises once again.  You truly are angels in disguise.  Kindest regards

Norma M

I called in Molly Maid just before a big family event so my house would be looking spruce and tidy and one less ‘job’ in a mountain of tasks to do. Plus I felt like doing myself a favour as well!

The team of very friendly and efficient ladies arrived (3) and set about deep cleaning, hoovering, washing floors and polishing. They certainly reached the parts my duster never does! Result – a sparkling house that benefited from the extra attention. I would certainly recommend Molly Maid.

Fiona P

Thank you for doing such an amazing job for us; it’s made such a huge difference to our lives and we can’t thank you enough.

Mrs G

The standard of cleaning is very good and thorough, staff are great and friendly too! The service is very good.

Mrs H

The standard of cleaning is  very good. My house sparkles when they have finished. The staff are pleasant and so willing to please. When I ring the office all messages seem to get through.

Mrs R

The girls do a thorough job for us and are well organised and adaptable to circumstances on the day. They are friendly and approachable.

Mr and Mrs F

My house is cleaned to a high standard with excellent attention to detail. The staff are very professional and friendly and good with my cats! I have had not complaints but responsive in general. Excellent communication – the service has never let me down, unlike other cleaning services.

Mrs C

The girls are very good – excellent cleaning of all parts of the house. Both girls have been friendly and helpful, always able to adapt to changing needs as far as which rooms need to be cleaned etc. Only comment would be the need to know when you are coming – would a text 30 mins before you come to clean be possible.

Mrs W

The standard of cleaning is thorough – very high standard. The staff are warm, approachable, obliging and friendly. Any complaints are immediately rectified. Communication is excellent in all areas. I have no criticisms, a well run company with very good staff.

Mrs W

On the whole, the cleaning has been as I had hoped it would be , however, there have been a few areas that I have had to highlight. The team are well presented, friendly and careful with the contents of our home. I have found that when there are areas of concern, Janine and the team are keen to take the points on board and make changes. The team are reliable and I feel confident with their key security. Communication is prompt, clear and to the point. It might be worth mentioning at the beginning about the issue regarding the use of bleach, so customers can provide their own, from the start.

Mrs C

I haven’t met individual staff but Janine has been very helpful, friendly and supportive. Communication back is good.

Mrs C

I wanted to thank you, Claire and Fiona for the excellent job you did cleaning our end of tenancy property in Christmas Common.  We’ve just checked out and were hugely impressed with the work you did and the standard to which you did it.  Thank you very much. We look forward to making contact about regular cleaning after Christmas

Ms M

Can you thank the ladies on my behalf for a smashing job they did last Wednesday.  It’s been really easy to keep on top of the house now and a real joy to have a very clean house and they were such a cheerful group.


In my absence yesterday I have to say that I thought  Ann & Angela did a superb job. My usual lady wasn’t able to come last week so nothing much had been done in the house since Molly Maids last visit.

I knew where it needed special attention so I checked everywhere. I couldn’t find anywhere that had not been done. Well done Ann & Angela.

Mr C

I especially wanted you to know that Carol, Michelle and Mo have done a fantastic job with my move-out clean today. They have been diligent and thorough, and very helpful, and my house looks fabulous. It really does have that “just cleaned hygienic perfume”.

The girls make a terrific team, and I wouldn’t hesitate to recommend them.

Many thanks for sending such a great team.

Mrs A

I cannot let last week’s effort go by without saying, yet again, what a very good job the Girls did. They  are always first rate but somehow last Thursday’s clean simply underlined how dedicated & flexible they are

Mr C

Just a quick thank you to Emma and Gail who did a good job, Helpful, friendly and efficient – please pass on my appreciation to them

Mrs T

WOW – I thought I had come back to the wrong house last night – it looks so clean + tidy.  Many thanks to your lovely team who cleaned my dusty house, I’ll certainly be using you again.


‘would like to thank all of the girls who have cleaned here for such a fabulous job and for their cheery disposition :)’

Mrs M

Very happy with the ladies that come to clean, very friendly, polite and, very importantly, I completely trust them.

Ms W

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We're always looking to recruit cleaners to join our friendly and professional teams. Apply to our current vacancies below and we'll be in touch to talk about joining MOLLY MAID.

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