Mother and daughter time is precious, no matter how old you are. That’s why one customer of the Molly Maid Chelmsford franchise enlisted its services.
She found that, when visiting her elderly mother, she was spending her time helping out with the cleaning rather than enjoying the quality time with her mum she wanted.
Emma Brooks’ team transformed the house and, thanks to fortnightly visits, have freed the pair up to do what they want. They now take the time to go for a pub lunch instead.
Emma knows the importance of family life herself. When she had her daughters she took up voluntary work for a while but when she later decided to return to work and earn a wage from her skills she needed somewhere that gave her the flexibility to run a business around her parental responsibilities.
Molly Maid proved the perfect fit and together they have been able to make a massive difference in peoples’ homes. Emma loves meeting customers and addressing the often heart wrenching reasons that many people have for needing their cleaning service.
This testimonial from a customer shows that the service is much-loved. It reads:
“We wish to express our thanks for the wonderful clean your two ladies gave to mum’s place. She was so very happy with the high quality of the clean and was astonished at their professionalism. Needless to say she wishes to send her grateful thanks and so do I for making an old lady happy!”
So, would Emma care to share a top tip with us for best cleaning practice?
She said: “My best cleaning tip is to ensure we scrub around a customer’s taps with a toothbrush. It’s not something a lot of people think of, however it makes a huge difference to a sink when done.”